Mantra Heritage

That accommodation is amazing :D !!! Staffs are very kind and facilities are very good (pool, shopping center and good restaurants are very close) I would like to stay there again! Thank you very much ♡

Overall the property was well maintained. It is conveniently located near shopping and dining. There are no lifts as a low level site however 4 flights of steps to the top floor plus 2 more to the car park. Pool area was nice with a well equipped outdoor BBQ area was inviting.

Property is well situated in town. We had a Hotel style room which was spacious enough but looking tired in some areas.

A nice hotel in the heart of the Main Street, The room was clean , tidy and comfortable. Only real negative of this hotel is for anyone with mobility issues.. there are lots of stairs around the hotel and the lift doesn’t take u to all rooms .

The room was spacious, well equipped and very comfortable. The staff at reception were friendly and polite.

Never Staying Here Again Giving 3 stars only because the bed and pillows were decent — but the rest was a mess. I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online. We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them. The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours. For the price we paid (not cheap!), there was:    •   No cleaning for 3 days    •   No extra towels    •   Loud music at night    •   Dirty carpets Eddie at reception was helpful, but the woman at guest services was careless and unhelpful. Never staying here again. This place charges hotel prices with zero service.